The DeskCycle is protected by a Full One-Year Warranty.
This warranty covers US customers only. Outside of the US the warranty depends on your local retailer.
3D Innovations warrants the DeskCycle and accessories against defects in material or workmanship for a full year.
Parts: All parts are covered under this warranty.
Labor: All labor is covered under this warranty. In most cases a local bike shop can perform the repairs and the labor charge is reimbursed to the customer.
Shipping: 3D Innovations pays for all shipping.
Do I need to register?
No. When you purchase a DeskCycle from any US vendor, you are automatically covered.
How to obtain warranty service (US customers)
To obtain warranty service simply contact us here and tell us what the problems is. Have your order number handy. If you don't have your order number, the serial number (on the bottom of the bike) will be just fine.
How to obtain warranty service outside of the US
Contact the distributor for your region for warranty assistance. A list of our international distributors can be found here.